FAQ Fluorescent Light Covers
What are decorative light covers?
Our light lens covers are safe and colorful film inserts that replace the harsh fluorescent light which radiates from your light diffuser. Choose from our many collections such as clouds, ocean, astronomy, trees and many more! You can even create custom designs by choosing a solid pantone color or using your own images.
We use the highest quality megapixel images to ensure that your fluorescent light panels are flawless.
We purchase some images from third-party vendors, but we are proud to provide our customers with a variety of original light lens images created by our team of designers and photographers.
What are decorative light covers made of?
Our backlit film produces super-wide color gamut for brilliant colors and sharp details. It’s matte surface and instant-dry coating 8-mil polyester film designed for backlit installations. On average our fluorescent light covers last a minimum average of 5 years.
How do you install decorative light covers?
Open the tabs to unlock the frame (may require screwdriver)
Gently lower the frame, it is connected to the opposite side and should swing downward.
Now place the light cover (image side down) on top of the light diffuser.
Now that the light cover is flat, raise the frame and lock the tabs.
Can i use my own custom image?
Yes! Getting your own image on a fluorescent light cover has never been easier with our new DIY light cover station. You simply upload your image, choose a standard or custom size, and you will be emailed a private link to view your very own custom decorative light cover.Create Your Custom Light Cover
What sizes are decorative light covers available in?
All of our decorative fluorescent light covers are cut to fit the standard 2′ x 4′ , 2′ x 2′ , and 1′ x 4′ fluorescent light fixtures. The exact size of the light covers can be found on each individual product page.
Custom sizes are not a problem! We create custom light covers every day, you can use our easy to use custom option on any design or custom design light cover.Shop Fluorescent Light Covers
What is the return policy?
Here at Octo Lights, we guarantee you will love your Fluorescent Light Covers. However, if you are not 100% satisfied with your new Fluorescent Light Filters, we make it easy for you to return or exchange them.
Return for Refund – Simply fill in your order # and zip code below to request a prepaid return label. Then mail the light covers back to us in the original packaging within 14 days of receiving your order. All items must be in new condition and free of any damages or defects. Unfortunately, we cannot issue refunds for items that have been cut, trimmed, scratched, scuffed or altered in any way. There will be a 25% restocking fee on returns of 10 or more light covers. Refunds will be processed within 2 business days of us receiving them.
Exchange – Octo Lights offers a 1 time exchange for a different style or design within 14 days of receiving your order. Simply give us a call at 678-383-9145 or email us at [email protected] with your order number and what you’d like to exchange. Initial purchase must be returned in original packaging and be in new condition (free of any damage, defects or altered in any way).
Custom Orders – Due to the nature of custom designs and sizes, we cannot issue refunds or exchanges on custom orders.
International Orders – We cannot accept or issue refunds/exchanges on international orders.
What forms of payment can i use?
Credit and Debit Cards
We currently accept Visa, MasterCard, American Express, JCB, Discover, Diners Club, Apple Pay, Google Pay and more.
Check or Money Order
All checks & money orders must be received and processed before shipping.
How long does shipping take?
Shipments usually leave our office within 1-2 days after ordering through our site via ship USPS ground. Once shipped you will receive an automatic email containing your tracking number and order information to easily refer to if needed.